FirstPerson leadership made a commitment in 2017 to grow to $25 million by 2025, doubling our revenue in eight years. We knew this would require an innovative and disciplined strategy to restructure our sales and delivery teams for more efficient and scalable processes. It also would take getting our people on board with the vision.
This led to our first encounter with the Performance Climate Survey. It’s a way to get at understanding how people perceive their work experience. It measures empowerment, trust, and opportunities for growth and development. The PCS also looks at strategic direction and communication, obviously important to any organization, especially one focused on exponential growth.
We were eager to explore how our Peeps feel about FirstPerson, and the lofty goal we have before us. And learn how we can provide significant ways to improve our teams’ alignment and commitment to join in the journey.
FirstPerson’s experience with the Performance Climate Survey became the spark for Performance Lab.